What to do in case of a loss?

Key information when worst comes to worst.

Report a loss
Please notify Delvag of your loss immediately. We need to know time, place, type of loss, your address, phone and fax number. Please take several pictures of the scene of the accident and the damage and/or damaged parts. Please see below for a fact sheet and different loss report forms. These PDFs can be filled out, please save them on your computer to use this feature.

Loss fact sheet

Loss report for Aviation insurance

Loss report for Accident Insurance

Please leave the damaged aircraft at the scene of the accident until our assessor (this is not the assessor sent by an aviation agency) has visited the site—unless the aircraft obstructs the air traffic or the weather forces you to clear the site. Get the documents of the aircraft and a written report from the aviator about the accident ready for the assessor.

Report for pilot in command

Liability issue
One important piece of advice: Make no confession statement and do not pay any bills. Please refer to your insurance policy and its provisions for more information on what to do in case of a loss.

Perform or assign repair tasks only following consultation with Delvag.

How to reach us

Delvag Versicherungs-AG, Venloer Straße 151-153, 50672 Köln

Delvag Versicherungs-AG, Venloer Straße 151-153, 50672 Köln

Fon +49 221 8292 239, +49 221 8292 341 oder +49 221 8292 385
Fax +49 221 8292 102